Understanding Menopause
Causes of Perimenopause and Menopause
Perimenopause and Menopause Symptoms
Managing Perimenopause and Menopause
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Cleveland Clinic. (2021, October 5). Menopause: What it is, age, stages, signs & side effects. Cleveland Clinic. https://my.clevelandclinic.org/health/diseases/21841-menopause
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U.S. Department of Health and Human Services. (2021, September 30). What is menopause?. National Institute on Aging. https://www.nia.nih.gov/health/menopause/what-menopause
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U.S. Department of Health and Human Services. (2021, September 30). Hot Flashes: What Can I Do?. https://www.nia.nih.gov/health/menopause/hot-flashes-what-can-i-do
Common questions about menopause
We will be closed on the following days:
New Year's Day - 1/1/2024
Memorial Day - 5/27/2024
4th of July - 7/4/2024
Labor Day - 9/2/2024
Thanksgiving Day - 11/28/2024
Day after Thanksgiving - 11/29/2024
Christmas Eve - 12/24/2024
Christmas Day - 12/25/2024
View our adjusted shipping schedule here
Yes. As long as your designated representative picking up your medication knows your name and birth date, can provide their personal identification, and is over 18 years of age, they can pick up your prescription.
No, a clinic/provider can not pick up their office-use orders, they must ship to the clinic’s address on file.
Yes. You can request a refill through our Prescription Refill page.
Under normal circumstances, Empower Pharmacy does not accept returned products due to governmental regulations. In limited circumstances, Empower Pharmacy may accept returns and/or issue a credit.
For product-return requests and refund requests, customers should contact their account representative or call (877) 562-8577. We will investigate the problem and come to a resolution in a timely manner.
Yes, we would be happy to contact your doctor. Please note: Refill authorization response time from doctors' offices may vary.
Yes. Empower can ship products that are prescribed directly to a patient in all 50 states*. We can contact patients directly and confirm their demographic, billing, and shipping information.
*Shipping capabilities are subject to change.
Yes and no, Empower Pharmacy does not ship every medication directly to clinics in all 50 states.
Controlled substances prescribed to an individual patient cannot be shipped to a clinic and must be shipped directly to a patient.
In compliance with state laws, we do not ship patient-specific prescription products to any clinic in Alabama, Arkansas, Kansas, or Oklahoma.
Yes, however, orders made in bulk for office-use only cannot be shipped to clinics in Alabama, and California. We can only provide patient-specific prescription products to these states.
We do not refill medications automatically. Many of our medications are prescribed "as needed," and we do not want to bill a patient for medication they may no longer need. Also, if the prescription is automatically refilled and requires shipment, we cannot ensure that the recipient will be present to accept the package once delivered.