A Win-Win Formula: Boosting Patient Retention Through Collaboration

GLP-1s are flooding the market with more than 15 million patients. This surge presents a golden opportunity for medical practices. But only those who can effectively treat and retain patients will be more successful.

Over half of GLP-1 patients are quitting their prescription plan too early. Our internal data shows that 85% of GLP-1 patients walk away after the second refill. We’re committed to helping your practice find other ways to support your patients.

Stop the Patient Exodus

The healthcare industry faces a patient retention challenge. Patient churn rates are at 48%, outpacing new patient acquisition at 45%. To succeed, practices must focus on delivering exceptional patient experiences.

Partnering with complementary organizations can be a difference-maker, creating comprehensive care plans that keep patients engaged and committed to their health goals.

Johnson & Johnson x Google’s Verily Life Sciences

For example, when Johnson & Johnson (J&J) partnered with Google’s Verily Life Sciences, the result was the creation of Verb Surgical Inc., robotic surgical arms using cutting-edge technology. Using the medical device expertise from J&J and Google’s data processing capabilities, Verb Surgical is revolutionizing how surgery is done.

A Stronger Practice Through Collaboration

In the same way, your medical practice can benefit from partnerships with other complementary practices and organizations.

The Mind-Body Connection in Weight Management

Research conducted on Australian men observed a correlation between obesity and depression. Though causation hasn’t been determined (whether obesity causes depression or vice versa), it’s a great opportunity to address both concerns at the same time.

Nurturing both mind and body, therapy collaborations are an additional way your practice can provide comprehensive healthcare. Partnering with a psychotherapist or behavioral therapist can help patients address weight management issues like:

• comfort eating
• coping with stress
• anxiety and depression
• emotional triggers
• social isolation and more

Choosing a therapist would require matching your patients’ needs to the experience of the therapist, including:

• Eating disorders: Their expertise can help patients develop healthy relationships with food and their bodies.
• Depression that correlates with obesity: A therapist skilled in treating depression can address the emotional challenges patients may face.
• Mood changes due to medications: Understanding the side effects of certain medicines can help a therapist provide support and coping strategies.
• Collaborating with a medical practice: A therapist with experience working with medical practices can facilitate seamless communication and coordinated care.

Ultimately, the goal is to provide holistic treatment and a satisfying patient experience.

Nutrition: A Key Component of GLP-1 Success

For optimal results, dietary changes are recommended for GLP-1 patients. Partnering with a local nutritionist can offer your patients a more valuable and pleasant experience. Satisfied patients come back.

Also, the therapeutic relationship patients may develop with a nutritionist could have a positive influence on the patient, another component of managing retention.

Who you choose is important, so ensure that your values and cultures align. Some helpful tips for choosing a dietician include:

• Interpersonal skills: A strong rapport between the nutritionist and patient is essential for building trust and fostering a supportive environment.
• Accessibility: Offering telemedicine services and flexible appointment times can better accommodate your patients.
• Affordability: Services should be reasonably priced for increased accessibility and patient satisfaction.
• Brand alignment: A nutritionist whose approach and values complement your practice’s philosophy can create a harmonious patient experience.

Finding the Right Fitness Partner for Your Practice

Supplementing GLP-1 treatment with exercise can help patients see the results they desire, which in turn may increase their satisfaction with their treatment plan.

Some patients may be new to exercise and/or have hesitations about it. By removing the barriers of entry (the obstacles they would face in starting exercising), they are more inclined to exercise.

When choosing an exercise partner, a local gym or personal trainer may have more flexibility in how they can work with your practice. Some suggestions to keep in mind include:

• Proximity: A gym or trainer located near your practice can increase accessibility for patients, making it more convenient to incorporate exercise into their routine.
• Online options: Offering online training or virtual gym memberships can broaden your reach for patients who prefer remote workouts or those who live farther away.
• Customized plans: The ability to tailor exercise programs to individual patient needs and preferences is essential for long-term adherence.
• Flexible payment plans: Providing various payment options, such as memberships, packages, or per-session rates, can accommodate different financial situations.
• Shared values: Partnering with a gym or trainer whose values and mission align with your practice can create a cohesive patient experience.

By carefully selecting an exercise partner and offering tailored support, practices can empower patients to overcome obstacles and achieve long-term success.

Your Partner in Health

We’re committed to providing excellent products and services for your practice and patients.
As an accredited and FDA-regulated 503B outsourcing facility and PCAB accredited compounding pharmacy, we create high-quality GLP-1s and other products.