NOTICE OF ADJUSTMENTShipping & Operational Status
Holiday Turnaround Time (TAT) Adjustment
To ensure timely processing of orders during the upcoming holiday season, we are implementing temporary adjustments to our turnaround times (TAT). This will allow us to complete orders efficiently following business closures while continuing to meet the needs of our patients and clinics.
Adjustment Details:
Two (2) additional TAT days will be added to order processing for holiday closures
• One (1) day added for each holiday closure (Christmas & New Years holidays)
Normal TAT will resume on Monday, January 20, 2025
In observance of Christmas and the New Year, Empower Pharmacy will be closed on Tuesday, December 24, 2024 and Wednesday, December 25, 2024.
Adjusted Shipping Schedule - Christmas Holiday
Monday, December 23, 2024
Last day to ship refrigerated packages for overnight delivery. Packages shipped next day will arrive on December 24. Packages shipped for two-day delivery on this day will be delivered on December 26.
Tuesday, December 24, 2024
Empower Pharmacy is closed.
Wednesday, December 25, 2024
Empower Pharmacy and UPS and Fedex are closed.
Thursday, December 26, 2024
Empower Pharmacy and UPS will be open for normal operations.
In observance of New Year's Day, Empower Pharmacy will be closed on Wednesday, January 1, 2025.
Adjusted Shipping Schedule - New Year's Holiday Schedule
Monday, December 30, 2024
Last day to ship refrigerated packages for overnight delivery. Packages shipped overnight will arrive on December 31. Packages shipped for two-day delivery on this day will be delivered on January 2, 2025.
Tuesday, December 31, 2024
Packages shipped next day will arrive on January 2, 2025. Packages shipped for two-day delivery on this day will be delivered on January 3, 2025.
Wednesday, January 1, 2025
Empower Pharmacy and UPS and Fedex are closed.
Thursday, January 2, 2025
Empower Pharmacy and UPS will be open for normal operations.
Empower Pharmacy will be open for normal business hours on Martin Luther King Jr. Day [MLK]. However, UPS will be closed on Monday, January 20, 2025, affecting our shipping schedule.
Adjusted Shipping Schedule - MLK Day
Thursday, January 16, 2025
Last day to ship refrigerated packages for overnight delivery. Packages shipped overnight will arrive on Friday, January 17, 2025. Packages shipped for two-day delivery on this day will be delivered on Tuesday, January 21, 2025.
Friday, January 17, 2025
Packages shipped overnight will arrive on Tuesday, January 21, 2025. Packages shipped for two-day delivery on this day will be delivered on Wednesday, January 22, 2025.
Monday, January 20, 2025
UPS is closed. Empower Pharmacy is open for normal operations, outside the ability to ship.
Tuesday, January 21, 2025
UPS is open for normal operations and shipments will resume.
In observance of Memorial Day, Empower Pharmacy will be closed on Monday, May 26, 2025.
Adjusted Shipping Schedule - Memorial Day
Thursday, May 22, 2025
Last day to ship refrigerated packages for overnight delivery. Packages shipped overnight will arrive on Friday, May 23, 2025. Packages shipped for two-day delivery on this day will be delivered on Tuesday, May 27, 2025.
Friday, May 23, 2025
Packages shipped overnight will arrive on Tuesday, January 21, 2025. Packages shipped for two-day delivery on this day will be delivered on Wednesday, January 22, 2025.
Monday, May 26, 2025
Empower Pharmacy, UPS, and Fedex are closed for Memorial Day.
Tuesday, May 27, 2025
Empower Pharmacy, UPS, and Fedex will be open for normal operations.