Our Credo

We believe our foremost responsibility is to the patients, providers, and caregivers who rely on our medications and services. Every product we create, every action we take, must be rooted in a commitment to quality, affordability, and accessibility. We understand that behind every order is a person in need, and with that knowledge, we strive for excellence in all that we do. We are dedicated to delivering value through relentless improvement, focusing on ways to optimize our processes, reduce costs, and maintain fair, transparent pricing. Responsiveness and accuracy are our priorities, as we aim to serve each customer with integrity and care. Our goal is to build trust through consistency, enabling long-term partnerships that uplift health outcomes and inspire confidence in our work.

We are responsible to our team, who embody and advance Empower’s vision every day. We are committed to fostering an inclusive, collaborative, and supportive work environment where each individual is valued and respected. Every member of our team should feel empowered to contribute their best, knowing their work matters and is recognized. We view our team as a diverse collective of talents, perspectives, and aspirations, and we are dedicated to providing fair compensation, secure working conditions, and opportunities for growth. We prioritize health and well-being, supporting our team members’ professional and personal commitments. We encourage open dialogue, embrace feedback, and actively support career development and advancement for those who demonstrate commitment and capability. Leadership at Empower is a responsibility we take seriously, with leaders expected to act with integrity, uphold ethical standards, and champion our shared mission every step of the way.

Our responsibility extends beyond our walls to the communities where we live and work and to society as a whole. Empower exists to support better health outcomes by making quality medication accessible, particularly in underserved and vulnerable populations. We understand that health is foundational to thriving communities, and we are committed to doing our part to make it attainable for all. We engage as conscientious corporate citizens, giving back through supporting researchers, advocating for health education, and collaborating with partners who share our commitment to positive societal impact. Protecting the environment is part of our responsibility, and we strive to make sustainable choices in our operations, mindful of the resources we use and the legacy we leave for future generations.

We recognize that innovation and continuous improvement are critical to our mission. To truly expand access to quality, affordable healthcare, we must remain agile and forward-thinking, embracing new technologies and practices that enhance our ability to serve patients better. Our commitment to research and development is grounded in the belief that there is always a way to improve and that each advancement brings us closer to more equitable, accessible healthcare.

At Empower, we believe that by upholding these values in every decision and interaction, we are creating a ripple effect—a legacy of service, integrity, and compassion that impacts not only those we serve today but also future generations. We are inspired by the belief that, together, we can make a lasting, positive difference in people’s lives, advancing health and well-being in meaningful, measurable ways.