Shipping & LicensureWe ship directly to you

Access to affordable, high-quality, compounded medication shouldn’t be limited by location. That's why we're licensed to ship nationwide, including Puerto Rico.

Shipping FeaturesDelivering more than just quality medication

Whether it’s a patient’s custom compounded medication or a high-volume order for your clinic or pharmacy, you can be confident your products will be delivered when needed.

Confidence

We ship ground or overnight, five days a week, so medications are available when you need them.

Privacy

We ship all orders in discreet packaging, so personal information stays personal.

Peace of Mind

We provide the instructions and supplies necessary to properly administer medication.

Shipping by state

Find state-specific licensure and compounded medication shipping capabilities.

Frequently asked shipping questions

When filling out our refill request form, if you would like your prescription shipped to you, please provide shipping details, and select your preferred shipping method.

If you would like to pick up your prescription directly from our facility, please select "Patient Pickup" as your shipping method.

For controlled substances or high-dollar packages, we require a signature to ensure proper delivery.

We can. If you are a new patient and are interested, we will ask for your email address upon obtaining your demographic information. If you are a current patient and are interested, please call and provide us with your email address so that you may receive tracking information the next time you refill your prescription(s).

For the fastest updates you can track your shipping via UPS My Choice. You may also visit the UPS service alerts page at https://www.ups.com/us/en/service-alerts.page, or contact us directly at (877) 562-8577.

View our weather delay and adjust holiday shipping schedule here 

Order NowReady to get started?

Find specific instructions on how to work with Empower Pharmacy and Empower Pharma.

Practitioners

Patients

Pharmacies

Two people in full PPE jumping in hallway.

Have a question?

Contact Us